Welcome to Knowledge Continuity Consultants

Knowledge preservation and continuity of operations is a critical and costly issue facing both government and industry as baby boomers become an aging workforce and generation X’ers pursue other opportunities.

Studies indicate the cost to replace departing staff ranges up to 150% of salary (to recruit and get new employees “up to speed”)
Between the 10 year period 2008-2018 60% of the federal workforce will be retirement-eligible
Current surveys reveal that > 60% of Gen Xers are seriously looking for another job

Knowledge Continuity Consultants (KCC) is committed to minimizing the loss of knowledge gained through experience during those transitions. We are a veteran-owned business headquartered in Charlottesville, VA with a team of knowledge preservation experts with over 50 years of direct experience in knowledge capture.

Our approach ensures that you will never lose the critical knowledge that makes your organization successful.

Knowledge Continuity

Our approach to knowledge preservation is unique and based on the premise that collection of meaningful tacit knowledge can only be accomplished via an elicitation process using trained elicitors.

Other approaches capture "what".

Our approach captures "what" and adds the critical "why and how" that make new employees effective and maintains the continuity of operations you need!

How We Work

We believe that our methodological approach represents the ideal knowledge preservation engagement scenario, and we've developed the tools to prove it. Read about our Knowledge Preservation and Learning (KP&L) Methods™.

Schedule a Demo

Seeing is believing. Let us set up a 30 minute online demo to walk you through a Knowledge Continuity Book (KCB™).

Schedule >

Why Hire Us?

Our approach:

Captures the “what” and adds the critical “why and how” that make new employees effective and maintains the continuity of operations that you need!
Leverages our expert staff experienced across many commercial and government disciplines.
Is scalable and provides economies of scale - we can do 1 Continuity Book or 100 depending on your requirements.
Employs readily available technologies and remote capture capabilities to execute processes effectively and preserve your organization’s critical knowledge.

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Testimonials

As a result of the Continuity Book, I am doing less “hand holding” with new employees. The Continuity Book does the heavy lifting.
- Intelligence Center Branch Chief (scientist level staff)

This is not just a passing thing. We are committed to this process.
- Army Lab Senior Manager

Before I start any new task, I review the Continuity Book to learn from my predecessor.
- Employee new to the Government that inherited a Continuity Book

Even though we are moving into austere times, the Continuity Book will help us maintain continuity of operations and avoid costs.
- CIO of a major US Army Engineering Center